Shipping policy

At Newlink, we are dedicated to providing an exceptional shopping experience, and efficient shipping is a key part of that commitment. Please take a moment to review our shipping and delivery policies.

Collaboration with Trusted Partners

Newlink collaborates with reliable transport and courier agencies to ensure the prompt delivery of your orders. However, please note that we cannot be held responsible for delays caused by incomplete or inaccurate address information. If reshipment is required due to address issues, the customer will bear the re-shipping costs and any associated penalties.

Delivery Time frames

We aim to deliver your orders within 4-6 working days from the shipment date. All orders are shipped via reputable carriers and will be delivered directly to your provided address.

Shipping Address

To ensure timely delivery, kindly provide a complete and accurate shipping address, including the postal code. The billing address should match the one where your credit card statements are sent, while the shipping address is where your order will be delivered.

Customer Responsibility for Shipping Charges

For product size-related issues due to customer error or dissatisfaction, customers are responsible for both outbound and return shipping charges.

Preferred Courier Partners

Newlink relies on well-known courier agencies such as BlueDart Fedex, EcomExpress, Delhivery, Xpressbees, and Dotzot, with deliveries typically completed within 48-72 hours to major cities in India.

Alternate Shipping Options

For special shipping requests, particularly for large merchandise orders, please contact us at support@newlink.co.in We may offer custom shipping quotes based on your requirements.

Split Shipments

For multiple orders, items may arrive separately depending on product availability and varying shipping locations.

Product Origin

All Newlink products are shipped from India.

Refunds and Returns for Shipping Delays

We do not provide refunds, returns, replacements, or exchanges solely due to shipping delays. However, store credit may be offered at our discretion for future purchases.

Delay Notification

In case of delays caused by stock unavailability or unforeseen circumstances, we will notify you promptly via email.

Shipment Time

The estimated shipping time on our website is indicative and may vary. For precise updates, feel free to contact us with your order number.

Transit Risk

All orders are insured at no additional cost to you. In the event of a lost order during transit, we will reprocess the shipment. However, Newlink is not responsible for lost packages or damage after delivery.

Tracking Your Shipment

Once your package is handed over to the courier, shipment details will be emailed to you. Please note that tracking numbers may take up to 24 business hours to become active.

Request for Address Change

If you need to change your shipping address, please notify us within 24 hours of placing your order by emailing support@newlink.co.in

Ready to Ship Section

Check out our Ready to Ship Section for last-minute orders that will be delivered within 4-6 business days.

Delays

While we strive to meet the specified shipping times, unforeseen delays may occur. In such cases, we may offer store credit or other benefits on a case-by-case basis.

Customs Duty (International Orders)

For international orders, customs duties or import charges may apply based on your country's regulations. These charges are the responsibility of the customer.

For any questions or further assistance, please contact us at support@newlink.co.in

Thank you for choosing Newlink! We look forward to serving you at www.newlink.co.in